general hot water
general hot water
About Us

The Difference Is in the Details

At Twin Waters Hot Water, we're not your typical hot water company. We're a Sunshine Coast hot water specialist — owner-operated, locally focused, and committed to doing things differently. When you call us, you're speaking directly with the tradesperson who'll diagnose, quote, and complete your job. No call centres, no commissioned salespeople, and no subcontractors passing through. Just honest advice, transparent pricing, and workmanship that reflects years of hands-on experience across gas, electric, solar, and heat-pump hot water systems.

Our business was built on a straightforward belief: homeowners across Twin Waters, Mudjimba, Marcoola, and the wider Sunshine Coast deserve a hot water service that's reliable, respectful, and results-driven. Whether you're dealing with a sudden system failure on a winter morning or planning an energy-efficient upgrade, we bring the right expertise and equipment to get your household running smoothly again. We specialise exclusively in hot water — which means faster diagnosis, better solutions, and less time without the comfort you rely on every day.

Why Trust Twin Waters Hot Water

Expertise You Can Count On

Hot water systems are essential to your daily routine, and when something goes wrong, you need someone who knows what they're doing. Twin Waters Hot Water brings specialised hot water knowledge, local accountability, and a genuine commitment to getting things right the first time — so you're never left in the cold.

Years Experience

Hot Water Specialists

We focus solely on hot water systems — gas, electric, solar, and heat-pump installations, repairs, and replacements. This specialisation means we diagnose issues faster and recommend solutions tailored to your household's needs and energy goals.

Owner-Operated Service

The person who quotes your job is the same person who completes it. You're working directly with a licensed, experienced tradesperson who takes full responsibility for the quality and outcome of every installation or repair.

Transparent & Honest Advice

We provide clear, upfront pricing and practical recommendations based on what's best for your home — not what earns the highest commission. If a repair will suffice, we'll tell you. If replacement makes more sense long-term, we'll explain why.

Local & Accountable

We live and work on the Sunshine Coast, serving homeowners across Twin Waters, Pacific Paradise, and surrounding areas. Our reputation is built on repeat business and local referrals, so every job matters.

A Message from Our Founder

Built on Trust, Delivered with Care

todd petrie image

Todd Petrie

Founder

I started this business because I saw too many homeowners being let down by rushed jobs, unclear pricing, and tradespeople who didn't take accountability for their work. Hot water systems are something every household depends on, yet the service people receive is often inconsistent or overcomplicated. I wanted to create something different — a hot water company that prioritises clarity, quality, and genuine local service above all else.

When you contact Twin Waters Hot Water, you're dealing directly with me. I quote the job, complete the installation or repair, and make sure everything is tested and working properly before I leave. There are no layers of sales staff or subcontractors — just honest communication and skilled workmanship. Whether you're in Twin Waters, Marcoola, or anywhere across the Sunshine Coast, my goal is simple: to restore your hot water quickly, professionally, and with the kind of service that earns your trust for the long haul.

Our Promise

We promise transparent advice, reliable workmanship, and respect for your time and property. Every job is completed to the same high standard, whether it's an emergency repair or a planned system upgrade. You'll always know what to expect — and you'll always get what you're promised.

Our Approach

We take the time to understand your household's hot water needs, explain your options clearly, and deliver solutions that balance performance, efficiency, and budget. Our focus is on long-term reliability, not short-term profit — so you can trust the work will stand the test of time.

Why Choose Us

Trusted, Reliable & Fully Licensed

Hot water system work requires proper training, licensing, and insurance. At Twin Waters Hot Water, we meet every compliance standard and back our work with the professionalism and accountability Sunshine Coast homeowners expect from a local, trusted tradesperson.

Fully Licensed & Insured

We hold all necessary Queensland plumbing and gas-fitting licences, and we're fully insured for your peace of mind. Every installation and repair meets Australian Standards and local building codes.

Comprehensive Hot Water Solutions

From emergency hot water repairs to full system replacements, heat-pump upgrades, and solar hot water installation, we handle every aspect of residential hot water service with skill and care.

Fast, Dependable Response

We understand that losing hot water disrupts your entire household. That's why we prioritise fast response times, efficient diagnosis, and same-day service wherever possible across Twin Waters and the Sunshine Coast region.

Quality Products & Workmanship

We work with trusted hot water system brands and use quality components on every job. Our installations are built to last, and our repairs are completed properly the first time — so you can rely on consistent performance for years to come.